{"xsrfToken":"28c8ee9f96cb812020e02a7fc7ae99e775884ed3_lout","branding":{"id":"5","key":"sactilopay","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/704c0a30-c12c-4a04-9373-105fa295ff7b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNDA0MThhZi0xOGZiLTRmNzctOTc5NC1hNmI4NDQxYjViODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcwNGMwYTMwLWMxMmMtNGEwNC05MzczLTEwNWZhMjk1ZmY3YiI6WyJyZWFkIl19LCJleHAiOjE3Mzc2NjIyNjEsIm5iZiI6MTczNzY2MTY2MX0.XrABbc6Aqb2sG-t04x5VyHVX2DDb3kOJeiIIQhBeM-4&client=f40418af-18fb-4f77-9794-a6b8441b5b85&mode=fit","logoId":"704c0a30-c12c-4a04-9373-105fa295ff7b","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de ayuda Tilopay","sharedPortalName":"Centro de ayuda Tilopay","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido al centro de ayuda Tilopay","sharedPortalName":"Centro de ayuda Tilopay","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Bienvenido al Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff3243","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNDA0MThhZi0xOGZiLTRmNzctOTc5NC1hNmI4NDQxYjViODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3Mzc2NjIyNjEsIm5iZiI6MTczNzY2MTY2MX0.NmrbgR7JF_H68CLfZ5aUBx0r0TQPmuUFcsgzD_bNwKs&client=f40418af-18fb-4f77-9794-a6b8441b5b85&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"sactilopay","projectId":10018,"serviceDeskId":5,"name":"Customer Support","description":"<p>Help with questions or comments regarding our service and/or tools.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"30","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10546,"iconUrl":"https://cst.support.tilopay.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[6],"key":""},{"id":"57","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10547,"iconUrl":"https://cst.support.tilopay.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""},{"id":"31","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10555,"iconUrl":"https://cst.support.tilopay.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[],"key":""},{"id":"32","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10533,"iconUrl":"https://cst.support.tilopay.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[30]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f1feb0a2-edfe-3369-bb94-842c3d411d4a","appLinkName":"System Confluence","appLinkUrl":"https://tilo.atlassian.net/wiki","spaceKey":"SAC","spaceName":"Servicio al cliente","spaceUrl":"https://tilo.atlassian.net/wiki/spaces/SAC","isServer":false},"labels":[],"projectKey":"SACTILOPAY","serviceDeskId":5,"kbLinkDomainURLs":["https://tilo.atlassian.net","https://cst.support.tilopay.com"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SACTILOPAY","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNDA0MThhZi0xOGZiLTRmNzctOTc5NC1hNmI4NDQxYjViODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc2NjI4NjEsIm5iZiI6MTczNzY2MTY2MX0.A1_ACXgjYIaBaiEiA6o-aMruB_sd13tYx71oSbN2Khw","targetCollection":"upload-project-10018","endpointUrl":"https://api.media.atlassian.com","clientId":"f40418af-18fb-4f77-9794-a6b8441b5b85","tokenDurationInMins":20}},"reqCreate":{"id":30,"projectId":10018,"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10546,"iconUrl":"https://cst.support.tilopay.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/30","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/30","calendarParams":{"firstDay":0,"date":"2025-01-23T13:47:41-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f1feb0a2-edfe-3369-bb94-842c3d411d4a","appLinkName":"System Confluence","appLinkUrl":"https://tilo.atlassian.net/wiki","spaceKey":"SAC","spaceName":"Servicio al cliente","spaceUrl":"https://tilo.atlassian.net/wiki/spaces/SAC","isServer":false},"labels":[],"projectKey":"SACTILOPAY","serviceDeskId":5,"kbLinkDomainURLs":["https://tilo.atlassian.net","https://cst.support.tilopay.com"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNDA0MThhZi0xOGZiLTRmNzctOTc5NC1hNmI4NDQxYjViODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc2NjI4NjEsIm5iZiI6MTczNzY2MTY2MX0.A1_ACXgjYIaBaiEiA6o-aMruB_sd13tYx71oSbN2Khw","targetCollection":"upload-project-10018","endpointUrl":"https://api.media.atlassian.com","clientId":"f40418af-18fb-4f77-9794-a6b8441b5b85","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}